Journalistic and Programming Content Standards
TVO On-Air Sponsorship Guidelines
TVO Purchase Orders
Accessibility Standards for Customer Service Policy
TVO is committed to providing accessible customer service to all of its customers. The objective of this policy is to meet the requirements in accordance with the Accessibility Standards for Customer Service (Ontario Regulation 429/07).
- Accessibility Standards for Customer Service Policy
- Providing Notice of Temporary Disruptions
- Accessible Feedback Policy
Integrated Accessibility Standards - Information & Communication and Employment
Under the Accessibility for Ontarians with Disabilities Act, 2005 all public and private sector organizations must meet the requirements of accessibility standards established by regulation. This policy establishes the Integrated Accessibility Standards Regulation in the areas of Employment, Information and Communications and Transportation for TVO in accordance with Ontario Regulation 191/11.
- Integrated Accessibility Standards Policy (Information & Communications and Employment)
- Multi-Year Accessibility Plan
TVO is committed to creating and maintaining a welcoming atmosphere at its workplaces while recognizing the importance of proper regard being given to maintaining a safe, healthy and secure workplace for all those who enter it.
TVO's Broadcasting Licence (CRTC 2015-405)
Read details of our CRTC broadcasting licence (link opens in a new window)